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Terms & Conditions

Last updated: DRAFT — pending legal review

1. About these terms

These terms apply to all orders placed with Panorama Dynamics (Pty) Ltd T/A DriveSure Auto (“DriveSure Auto”, “we”, “us”). By placing an order with us you accept these terms.

2. What we do

DriveSure Auto sells replacement brake pads online to customers in South Africa. We confirm fitment against the vehicle details you provide before payment is requested.

3. Fitment confirmation

Our fitment confirmation is based on the make, model, year, engine and axle information you provide to us. We are not responsible for fitment errors caused by inaccurate or incomplete information supplied by you. We confirm part fitment only; we do not inspect your vehicle’s braking system.

4. Pricing and payment

Prices are quoted in South African Rand and include VAT where applicable. We confirm the total price (product and delivery) before any payment is requested. Payments are processed by Yoco. We never ask for your card number, PIN, CVV or one-time password in WhatsApp.

5. Delivery

We courier brake pads to addresses in South Africa. Typical delivery times are 1-3 business days in major metros and 3-5 days regional, after payment and dispatch. See our Delivery Policy for full details.

6. Returns and refunds

If we supply a part that does not match the vehicle details you confirmed with us, we will arrange a replacement or refund at our cost. Your rights under the Consumer Protection Act and the Electronic Communications and Transactions Act are not limited by these terms. See our Returns & Refunds Policy.

7. Installation

Brake components must be installed and inspected by a suitably qualified, competent brake technician. DriveSure Auto confirms part fitment only; we do not inspect your vehicle’s braking system and are not liable for harm caused by incorrect installation.

8. Your information

We process personal information in line with the Protection of Personal Information Act (POPIA). See our Privacy Policy for what we collect, why, and how long we keep it.

9. Changes to these terms

We may update these terms from time to time. The latest version is always the one published on this page.

10. Contact

Email: info@drivesureauto.co.za. Phone / WhatsApp: +27 70 664 1569.

Questions about these terms? Send us a message.